FAQs

Bominio FAQ

Welcome to Bominio’s FAQ page! Here you’ll find answers to common questions about our books, orders, and shipping. If you need further assistance, contact us at contact@bominio.shop .

About Bominio

What is Bominio?
Bominio is a UK-based bookstore dedicated to providing high-quality books and educational resources. We carefully select each title to help students, professionals, and avid readers access knowledge, inspiration, and practical learning materials.

Ordering & Payments

How do I place an order?

Browse our book collection and select the titles you want
Click “Add to Cart” and proceed to checkout
Enter your shipping and payment details, then confirm your order

What payment methods do you accept?

PayPal
Credit/Debit cards

Can I cancel or change my order?
Yes. Contact us within 24 hours of placing your order at contact@bominio.shop After this, your order may already be processing or shipped.

Shipping & Delivery

Where do you ship?
We currently ship within the United Kingdom.

How long does delivery take?
Standard UK delivery takes 2–5 business days. Times may vary during holidays or due to courier delays.

How much does shipping cost?
We offer free standard shipping on all UK orders.

How do I track my order?
Once shipped, you’ll receive a tracking link by email. You can also check your order on our Order Tracking page.

Returns & Refunds

What is your return policy?
If your book arrives damaged, defective, or incorrect, contact us within 30 days of delivery. We’ll arrange a replacement or refund.

Can I exchange an item?
We do not offer direct exchanges. To get a different book, please request a refund and place a new order.

What if my order is damaged or missing?
Email contact@bominio.shop within 48 hours of delivery with your order number and photos if applicable.

Products & Care

How are your books sourced?
All books are carefully selected from reputable publishers to ensure quality, authenticity, and up-to-date content.

Are your books suitable for students and professionals?
Yes. We offer a curated selection of books for students, medical professionals, and readers seeking knowledge or self-development.

Still Have Questions?

We’re happy to help! Contact us:

📍 Business Address: 18 Brantwood Gardens, West Byfleet, KT14 6BW, United Kingdom
📧 Email: contact@bominio.shop
📞 Phone: +44 203 879 1734
🕒 Working Hours: Monday – Sunday, 9:30 AM – 6:30 PM GMT